Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact details you provide — name, email address, phone number, and shipping/billing address.
- Order details — products purchased, order value, and delivery preferences.
- Payment information processed securely by our payment partner, Razorpay. We do not store your card, UPI, or net-banking credentials on our servers.
- Technical data such as IP address, browser type, and pages visited, collected automatically via cookies to help the site function correctly.
How We Use Your Information
- To process and deliver your orders, including sharing your address and phone number with our logistics/delivery partners.
- To send order confirmations, delivery updates, and respond to support queries — including via WhatsApp, if you contact us there.
- To improve our products, website, and customer experience.
- To meet legal, tax, and accounting obligations.
Cookies
We use cookies to keep items in your cart, remember your login, and understand how visitors use our site. You can disable cookies in your browser settings, though some features (like the shopping cart) may not work properly without them.
Third Parties We Work With
Razorpay
Processes payments securely. See Razorpay’s own privacy policy for how they handle payment data.
Delivery Partners
Receive your name, address, and phone number solely to deliver your order.
If you message us on WhatsApp, that conversation is subject to WhatsApp’s own privacy terms.
Data Retention & Security
We retain order and account information for as long as needed to fulfil orders, meet legal obligations, and resolve disputes. We take reasonable technical and organisational measures to protect your data, though no online system can be guaranteed 100% secure.
Your Rights
You can request a copy of the personal data we hold about you, ask us to correct inaccurate details, or request deletion of your account data, subject to our legal recordkeeping obligations (e.g. invoices). Contact us using the details below to make a request.
Contact Us
Questions about this policy or your data can be sent to contact@gkalmirah.com or 9682021084.
Last updated: August 2026.
